Call (720) 605-6466
The line is answered 24 hours a day. That is a Denver area code, and the published business address is 2823 S Broadway, Englewood, CO 80113.
If there is live electricity in standing water, a gas smell, visible structural damage, or an active fire, call 911 first. Nothing on this page is more urgent than that.
Have these five things ready
A good phone assessment takes about five minutes if you can answer these. Rough answers are fine — nobody expects moisture readings from a homeowner.
- The address, and whether it is a house, condo, apartment or commercial unit.
- The source. Supply line, water heater, dishwasher, washing machine, toilet, roof, sewer backup, groundwater, or unknown. Clean supply water and sewage are handled completely differently and cost very differently.
- How long it has been sitting. Two hours and two days are different jobs. This is the number that determines whether you are looking at drying or tear-out.
- How much area. One room, several rooms, or a finished basement. Square footage if you know it; "about half the basement" if you don't.
- Insurance status. Whether you have called your carrier yet, and whether you know your deductible. Our claims guide explains why the order of those calls matters.
Before anyone arrives
Stop the water at the main shutoff if it is a supply-side failure. Cut power to the affected area at the breaker if you can reach the panel without walking through water. Then photograph and video everything, wide shots and close shots, before you move a single item — that footage is the backbone of an insurance claim and you cannot recreate it later.
Lift rugs off wet hardwood, move what you can carry to a dry room, and leave the rest. Do not aim household box fans at soaked drywall: surface drying makes a wall look fine while the cavity behind it stays wet, and that is how a drying job becomes a mold job.
What happens after the call
We establish the likely water category and drying class, give you a realistic cost range from our Colorado cost guide, and connect you with an independent restoration contractor covering your area. The contractor inspects on site and gives you the written, itemized scope. Everything after that point — the price, the schedule, the workmanship, the warranty — is between you and them.
We do not guarantee a response window, because contractor availability genuinely varies. On the night a hard freeze breaks pipes across the metro, everyone is busy. We would rather tell you that now than promise an hour and miss it.
For coverage by city, see the service areas page or go straight to Denver, Aurora, Lakewood or Boulder.
Frequently asked questions
What number do I call?
(720) 605-6466. It is the only number published on this site and it is monitored 24 hours a day, every day of the year. If you are calling about an active water loss, call before you start cleanup so the damage is documented properly for a claim.
Is there a contact form?
Not at the moment. Web form lead capture is not currently wired up on this site, so the phone line is the only way to reach us. If you are reading this and a form has since appeared, use whichever you prefer.
What should I have ready before I call?
The address, what the water or damage source was, roughly how large an area is affected, how long it has been sitting, whether it reached a finished basement, and whether you have already contacted your insurer. That is enough to establish category and class over the phone.
Do you cover my town?
The core coverage area is the Denver metro plus Boulder, Longmont, Fort Collins and Greeley. Outlying Front Range and mountain communities depend on which contractors are available that day. Call and ask rather than assuming either way.